Refer a patient

Who this service is a good fit for

The Kind Mind Collective is best suited to adults who need practical, affirming therapeutic support for trauma, burnout, emotional overwhelm, anxiety, depression, shame, identity-related stress, and difficulties with daily functioning.

• Adults who are neurodivergent, self-identifying, or late-identified
• LGBTIQA+ adults seeking explicitly affirming care
• Adults with psychosocial complexity who need a therapy space that understands systems, context, and day-to-day functioning
• NDIS self-managed and plan-managed participants where therapeutic support and capacity building are clinically appropriate

What makes the service different

The work is grounded in CBT, ACT, DBT-informed skills, and trauma-informed practice, but held through a social work lens. That means Broady looks at the whole picture, not just symptoms. Mental health, relationships, environment, identity, access barriers, and daily functioning are all treated as clinically relevant.

This is particularly useful for clients who have felt misunderstood in more generic therapy settings, or who need support that is both reflective and practical.

Referral pathways

Medicare: Clients can access rebates with a valid Mental Health Treatment Plan and referral under Better Access, where eligible.

Private: No referral required to make contact.

NDIS: Available to self-managed and plan-managed participants where goals and funding align.

What referrers can expect

• Reply to new enquiries normally within 1 business day
• A clear fit conversation before ongoing work starts
• Case conferencing and clinically appropriate reporting for existing clients
• Scope clarity if a referral is not the right fit

This may not be the right referral if

• The person needs crisis support or acute risk management
• The referral is for children or adolescents
• The request is for couples therapy
• The primary need is a diagnostic assessment rather than therapeutic work
• The client is agency-managed under NDIS

How to refer

Referrers can:

• Direct the client to the homepage contact form
• Email thekindmind@pm.me
• Provide the client with a referral and encourage them to make direct contact

If you are referring under Medicare, include the relevant referral information and number of services in line with current Better Access requirements.