Mental health support in regional Victoria

Gippsland, the Mallee and the High Country do not all have the same services on the doorstep. Start with the support available in your area, then consider whether online therapy fits.

Published 23 September 2026 · Check current local service details before using them

The Pinnacle above the clouds in Grampians National Park, Victoria
Grampians National Park, Victoria · Photo: Joshua Tagicakibau · CC BY-SA 4.0. Resized for web.

Looking for support in regional Victoria? There is no single route that suits everyone. This guide separates local public care from private therapy by video so you can choose a useful next step.

Check which Victorian services cover your area

Victoria is rolling out Mental Health and Wellbeing Locals. These provide free mental health and wellbeing support for people aged 26 and over in areas where a Local is operating. The current locations include parts of East Gippsland, Greater Bendigo and Campaspe, Greater Geelong, Latrobe, Mildura, Mount Alexander and the Goulburn Valley. Services are still being established and offerings vary by location, so use the government’s current list rather than assuming one is nearby.

If you need assessment or advice through the public system, Victorian public mental health services provide 24-hour triage and referral. Your GP can also help identify local care and discuss a Medicare referral for eligible private therapy.

Think about what travel actually costs you

A trip from a small town to a regional centre can mean lost work hours, arranging childcare or driving after dark. Video therapy may remove that travel, but it still needs a stable connection and a place where you can speak freely. Someone in a shared home may find a local room easier; someone who cannot manage the trip may prefer video. Ask about both before deciding.

Keep local care in the picture

Ongoing private telehealth therapy can sit alongside a local GP or other supports. It does not replace a Victorian public mental health response when a person needs urgent assessment or more intensive care. If your circumstances change, the right pathway can change too. Tell any practitioner about the other services involved so your care is not fragmented.

Could secure video therapy work for you?

The Kind Mind Collective provides individual therapy to adults across Australia by secure video. Broady Robertson is an Accredited Mental Health Social Worker (AASW #498629). The practice has no physical clinic in Victoria and does not provide crisis or diagnostic services. We check whether video is a safe, practical fit before ongoing work. A local GP or service may be the better route if you need in-person assessment or cannot make privacy and connection work.

For eligible people, the Australian Government’s Better Access initiative can provide a Medicare rebate for individual telehealth mental health treatment when the service is clinically appropriate and referral requirements are met. A gap payment applies here. Private sessions are another option, and suitable self-managed or plan-managed NDIS participants can enquire about therapeutic support. Ask about fees and eligibility before booking.

Our online therapy guide explains the setup, and the regional and remote therapy page explains the practice’s approach.

Want to see if video therapy could fit?

Tell us where you would join from, whether you have privacy and a stable connection, and what support you are looking for. We will discuss suitability and the next step.

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More reading: Australia-wide rural and remote support · New South Wales guide · therapy when leaving home is hard.

Sources and further reading

Service locations and rules can change. Check current details directly with the linked service. This is general information, not individual clinical advice.

Start with a conversation

Tell us what support you are looking for and where you are joining from. We will talk through fit, funding and the next step.

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